PATIENT RIGHTS AND RESPONSIBILITIES
In our commitment to provide cure and care, we at Bethel Baptist Hospital, Inc. endeavour to treat the total person in every step of the care encounter. As extension of the Great Physician’s healing hands, we aim to tend to your physical and spiritual needs during your stay with us.
Every phase of our care-giving becomes a privilege to put premium on personalized service even as we achieve technical progress and expansion.
Acknowledgement and encouraging the importance of taking charge of your own health, we regard you not only as a patient, but even more as a partner. As such, we encourage you to consider your rights and responsibilities:
As our patient, it is your right…
1. To receive considerate and respectful care with reasonable access.
2. To have access to the same quality of care irrespective of race, creed, sex, nationality or source of payment, and in respectful consideration of your personal values religious beliefs.
3. To receive appropriate information necessary to give informed consent with regards to your diagnosis, treatment and expected outcome.
4. To decline diagnostic, management or treatment plans recommended by your physician to the extent permitted by law and to be informed of the medical consequences of your decision.
5. To request transfer to another room due to inconveniences created by an event or another patient provided that the room is available.
6. To privacy and to have any information extracted from you kept confidential except as otherwise provided by law or third party payment contract. This shall not prelude prudent discussion of your case or examination of you by appropriate health care personnel.
7. To be informed of hospital charges for services and available payment methods and upon request, to receive an explanation of your hospital bill from qualified staff.
As our Partner it is your Responsibility…
1. To provide accurate and complete information about the pertinent personal data, past illnesses, hospitalizations, medications, advance directives, and other matters relating to your health history to the best of your knowledge.
2. To report unexpected changes in your condition or pain to the physician or to the health care staff responsible for your care.
3. To cooperate with your physician and staff in the plans for diagnosis, management and treatment and to inquire if you do not clearly understand a course of action or what is expected of you.
4. To inform your physicians and other caregivers if you cannot follow a prescribed treatment or management plan, and to inquire for other alternative treatment or management options.
5. To obey hospital rules and regulations as they apply to your conduct as a patient. This will include, among others, existing policies on visiting hours, sanitation and personal hygiene, telephone usage, waste management and noise control.
6. To provide necessary information and documents for HMO and insurance processing and promptly meet financial obligations for your health care, if possible, during the duration of your hospital stay.
7. To inform the nurse/attendant on-duty prior to leaving your room upon discharge.
8. To put to safekeeping your valuables and belongings during the duration of your hospital stay.